Billing & Account
Subscriptions, invoices, payment method, and plan features.
6 articles
Your plan and subscription
Read your current plan, subscription status, next billing date, and the other details on the Billing page.
Upgrading or downgrading your plan
Move between Core and Pro, schedule a downgrade for the end of the billing period, and cancel a scheduled downgrade.
Payment method and invoices
View your payment method, download past invoices, and open the payment portal to make changes.
When a payment fails
What the Past due and Canceled statuses mean, what changes for you, and how to get back to Active.
What's included on Core vs Pro
Side-by-side comparison of the two ImportOps plans, covering user and vehicle limits, extraction allowance, and feature gating.
Extraction usage on your plan
How the auction sheet extraction allowance works on your plan and where to watch your monthly usage.