The audit log

What the audit log records, how to filter it, and when to use it.

Updated Apr 19, 2026

The audit log is a running record of significant actions taken inside your organisation. Use it to answer "who changed what, and when" questions when you need traceability.

Before you start

  • You need to be an admin.
  • You're on SettingsAudit log.

What you see

Each entry shows:

  • The category the action belongs to (for example Vehicles, Team, Authentication).
  • A summary of what happened in plain English.
  • The actor: the team member (or system process) that performed the action.
  • A timestamp.

The log is paginated 50 entries per page, newest first.

Categories

Filter the log by category using the tabs at the top:

  • All: everything.
  • Organisation: changes to the organisation record itself.
  • Team: invites, role changes, removals, 2FA resets.
  • Authentication: sign-ins, password changes, 2FA enrolment.
  • Vehicles: creations, updates, deletions, and other notable vehicle actions.
  • Customers: customer record changes.
  • Documents: document uploads, approvals, and changes.
  • Shipments: shipment creations, updates, status changes.
  • Suppliers: supplier creations, updates, archive actions.
  • Data export: requests for and completions of organisation data exports.

When the audit log is useful

  • Answering "who did this?" Track an unexpected change back to the person who made it.
  • Onboarding and offboarding. Confirm a new member's first actions or a departing member's last ones.
  • Security reviews. Look for sign-ins from unfamiliar locations, unexpected 2FA resets, or sudden bursts of activity.
  • Support cases. Share the relevant slice of the log with support so the team can help faster.

What the audit log doesn't do

  • It isn't a recycling bin. Deleted records aren't restored from the audit log; use Data management for soft-delete restores where available.
  • It isn't a diff tool. The summary tells you what changed at a high level, not the before and after of every field.
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