Inviting your team

How to invite teammates, what roles let them do, and how to manage existing members.

Updated Apr 18, 2026

Once your organisation is set up, invite the people who'll work with you. Each person gets a role, and the role decides what they can see and do.

Before you start

  • You need one of these team permissions: Invite users, Change member roles, Remove members, or Manage roles
  • The admin role always has all of these

To invite a new member

  1. Open Settings → Team & roles
  2. Click Invite user
  3. Enter their email, first name, and last name
  4. Pick a role
  5. Click Send invite

They'll receive an email with a link to set a password and sign in.

After you invite someone

  • Their row appears in the Members list with status Pending
  • When they accept and set a password, the status flips to Active
  • Didn't get the email? Click the resend icon on their row. The invite link is also copied to your clipboard as a fallback you can share another way.

Roles, at a glance

  • Admin always has every permission and can manage billing; this can't be changed per-organisation
  • Other roles (for example Manager, Sales, Workshop) have per-permission checkboxes you can edit under Roles on the same page
  • Changes apply to everyone assigned that role

A deeper breakdown of which permissions control what is in the Billing & Account category.

Managing existing members

  • Change role: click the pencil next to a member's role
  • Remove: trash icon; removed members see a "no organisation" screen until they're invited again
  • Reset 2FA: shield icon on members who've already enrolled; they'll set up 2FA again on their next sign-in
  • You can't remove yourself, remove an admin, or change your own role

Seat limits

Your plan sets a maximum number of seats. Once you're near the limit, a small usage hint appears above the Members table. To free a seat, remove an inactive member or upgrade your plan under Settings → Billing.

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